Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What services precisely can VPS and dedicated server users use?
When you get your own web server, you will have more freedom on what you'll be able to install and run compared to a shared hosting account. With a shared service, you have access just to your own account, hence you are not able to install server-side software. While this is not a concern for most script-driven apps, there are a few which have certain requirements and need certain software to be present on the server either for some additional functionality or for them to work at all. In the event that you have experience, you will not have any troubles to run the server, but if you don't, you may simply not have the knowledge to manage everything and use the script applications that you want. If this is the case, you can use our Installation & Troubleshooting upgrade, which means that our system administrators can set up everything for you and assist you with any issues that you might encounter.
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Installation and Troubleshooting in Dedicated Servers
In case you need our upgrade for any reason, you'll be able to add it to your
dedicated server with several mouse clicks through your billing Control Panel or if you will need some custom work on the machine the minute it is put in place, you can acquire the upgrade during the signup process and inform us exactly what you need to be performed, so everything shall be ready once your web server is functioning. 60 minutes of custom work are added to your account every time you order the upgrade, so you can take full advantage of this service as often as you require. If some task requires less time to be finished, you won't lose the remaining minutes and they shall be available for future tasks. Our upgrade will enable you to focus on building and promoting your sites without wasting time on maintaining the dedicated hosting server or the software installed on it. You'll be able to employ it if you also use our Managed Services upgrade, but the 30 min it provides aren't enough to complete all tasks that you require.